Where are your production facilities located?
Challenger owns and operates it's own facility in Xinhui, China. There is no middleman. See the pictures of the facilities here.
What is Challenger Hardware's warranty policy?
Challenger offers a 1 year warranty on all products. Challenger warrants it's products to be free from defective material and workmanship under normal use and service to all consumer purchasers. The 1 year warranty begins on the date that the customer takes delivery of the Challenger product. Challenger will replace or repair the products at no charge and in a reasonable amount of time.
What are some other facts about the company?
Challenger has a national relationship with one of the strongest representation groups in the marine industry. We have 26 reps nationwide to insure that our customer's needs are taken care of immediately.
Challenger is very diversified. We fabricate stainless and aluminum, as well as offer numerous finishing options.
Our hand polished, mirror finish is the best in the industry. When compared to the competition, our components shine like jewelry.
All raw materials are spark and chemical tested to insure quality prior to use in manufacturing.
Challenger will store up to 3 months of our customer's inventory in our Ohio warehouse at no cost to the customer.